VoiceMarket.com - Buy Prepaid International Phone cards, Calling cards, phonecards online
Phone Cards | Calling Card
Email:     
You have 0 items total.
Total: 0.00 EUR

Password: 
Register     Forgot password?   
Change language to English Change language to Romanian

Help

This help section will try to answer most of the frequently asked questions. If you did not find your answer here, please don't hesitate to Contact Us.

Frequently asked questions

What is Voicemarket.com?

Voicemarket.com is a website which sells long-distance pre-paid phone cards (calling cards) from around the world. The phone cards (calling cards) are pin-based and they are produced by different voice services providers. Voicemarket.com is intended to be the ultimate on-line marketplace for pin-based phone cards (calling cards). You can find out more about us by visiting the About Us page.

Is Voicemarket.com secure?

Voicemarket.com is working with well-known security experts to ensure the protection of its data and has very sophisticated firewalls and restrictive security policies. Voicemarket.com will never ask for your sensitive billing information like bank account, all the payments are processed by PayPal, a global leader in online payment solutions, and RomCard, the Romanian's leading provider of services for card payment systems. This means that you will submit your billing information only to Paypal or RomCard and not to Voicemarket.com. Paypal or RomCard will only send Voicemarket.com the status of your transactions.

How do I buy a calling card?

To buy a calling card from Voicemarket.com, you have to take the following steps.
1. Search for the calling card that suits you the best according to your location, rates, quality, user comments, etc...
2. Click on the "ADD TO CART" button to add the calling card to your shopping basket. You will be taken to the shopping cart page where you will be able to modify the quantity, the currency you prefer to make the payment or to claim a discount via a voucher code.
3. From the shopping cart page click on Checkout. You will be taken to a page to review your final order. When displaying this page we place a reservation for the items in your shopping cart for 2 hours. This means we can not run out of stock for your items while you make the payment. Please note you need to be logged in at this step.
4. Click the "Pay Now" button. You will be taken to a PayPal/RomCard checkout page where you will complete the payment for your order.
Once the payment is completed, we instantly receive the notification from PayPal/RomCard and your phone cards (calling cards) are automatically emailed to you in maximum 24 hours. Paypal/RomCard will redirect you back to a Voicemarket.com page where we will print the status of the order, and, if the payment was completed, the PIN numbers for your order.
If you accidentally closed the web browser, you can still view your PIN numbers by going to "My Account" section and clicking on the order.
Please note that, for security reasons, you can only view your order PIN numbers in the order status of "My Account" section for 5 minutes after they are shown to you for the first time, but they will be shown to you until you close the web browser or navigate away from that page.

What currencies can I use to make the payments?

Voicemarket.com currently accepts payments in the following currencies:
For PayPal:

  • USD - United States Dollars
  • EUR - Euros
  • GBP - Great Britain Pounds

For RomCard:

  • RON - Romanian New Leu

What is a Voucher and how can I use it?

A Voucher is a way through which Voicemarket.com offers discounts for the products it sells. Vouchers are made out of alpha-numeric codes and can offer discounts as fixed amounts or as percents from an entire order

How do I receive the phone cards (calling cards) which I'm buying from Voicemarket.com?

Paypal or RomCard will redirect you back to a Voicemarket.com page where we will print the status of the order, and, if the payment was completed, the PIN numbers for your order in maximum 24 hours.
If you accidentally closed the web browser, you can still view your PIN numbers by going to "My Account" section and clicking on the order.
Please note that, for security reasons, you can only view your order PIN numbers in the order status of "My Account" section for 5 minutes after they are shown to you for the first time, but they will be shown to you until you close the web browser or navigate away from that page.

How do I find the best calling card for me?

Voicemarket.com offers its users the possibility to browse top cards, do basic search by Calling From --> Calling To countries and do advanced searches on source and destination phone numbers, descriptions and countries. Users can then see the rates for each calling card, the taxes applicable for them, the access number types and associated prices for each country and what other users have commented on the product.
With all these powerful tools, Voicemarket.com's customers can make an informed decision and select the best product for them.

How can I add a comment for a card?

To add a comment for a calling card, you need to be logged in first. Go to the calling card page, click on user comments and add your own comment.

Can someone else buy the available cards while I'm completing the PayPal or RomCard checkout?

No. We verify the stock every time you modify your shopping cart, and, once clicking checkout, we make a reservation for 2 hours for all your shopping cart items. This way, the phone cards (calling cards) in your shopping cart are reserved for you until you complete the PayPal or RomCard checkout.

What are the orders in "My Account" section?

The orders are created for your session once you selected the checkout option so we can make the reservation for the items in your shopping cart. You can view the status of your orders in "My Account" section. Completed orders will have an invoice number in the "Invoice" field.
"Open" orders are the orders for which we did not receive any notices from paypal and "Pending" orders are orders for which PayPal or RomCard hasn't received the final confirmation (like when paying through e-check).

Why can't I see the PIN numbers under my orders?

The PIN numbers we show under the order status are only for completed orders. For security reasons, we only show them to you once, or, if you accidentally closed the web browser, you can see them again in an interval of 5 minutes after they are displayed for the first time.

Does Voicemarket.com sell all the phone cards (calling cards) in the world?

Not yet, but we're working on it!

How can I contact Voicemarket.com?

The best way to contact Voicemarket.com is through the Contact Us page. We will respond to you as soon as possible.

What for can I contact Voicemarket.com?

Everything. We like talking to people, but we make a priority in solving issues related to the site, so, if you just want to chat is possible, but we'll focus more on solving actual problems.
If you have a favorite calling card that's not on our website, please send us via the Contact Us page the details of your favorite phone cards (calling cards) and we'll try to get them online for you.


Visa 3D-Secure Visa Mastercard Mastercard Secure Code American Express Discover eCheck PayPal
Wikipedia on Phone Cards     GPS Tracking
Terms and Conditions | Privacy Policy | Contact Us
Copyright 2008 voicemarket.com. All rights reserved